★★★★★ 4.9 from 197 Google reviews(197 reviews) 169 Richmond Road, Kingston upon Thames KT2 5DA169 Richmond Rd

Physiotherapy in Kingston upon Thames

One-to-one physiotherapy for sports injuries, back and neck pain, joint problems and rehab after surgery. Your first appointment is 60 minutes with an HCPC registered, CSP chartered physiotherapist and includes treatment. It costs £92.

What physiotherapy can help with

Physiotherapy treats pain, stiffness, weakness and loss of movement in muscles, joints, tendons and nerves. At Physio & More we see people with a new injury, a flare-up of an old one, or pain that has hung around for months. We also help people prepare for and recover from surgery such as knee and hip replacements or ACL reconstruction.

Your first appointment

Your initial assessment lasts 60 minutes. Your physiotherapist will:

  1. Talk through your pain, your medical history, your work, your sport and what you want to get back to.
  2. Examine how you move, including strength, flexibility and joint testing, to find which structures are involved.
  3. Explain what is causing the problem in plain English and how long it is likely to take to improve.
  4. Start treatment in the same session, so you do not wait for a second visit.
  5. Give you a written plan and exercises to do at home.

If you need a scan, we can usually arrange a diagnostic ultrasound in the same building, so you get answers faster.

How we treat

Every plan is built around your body, your goals and the time you have. Depending on the problem, treatment may include:

  • Hands-on treatment: soft tissue work, joint mobilisation and manipulation
  • Exercise rehabilitation, with a programme for home or the gym
  • Acupuncture and dry needling
  • Cupping and taping
  • Shockwave therapy for stubborn tendon problems
  • Advice on load, sleep, work set-up and training, so the problem is less likely to come back

Why patients choose Physio & More

  • One-to-one with a chartered physio. The person who assesses you treats you. No assistants or students.
  • Time to get it right. A full hour at your first visit, so nothing is rushed.
  • Scans and injections under one roof. If you need imaging or an injection, it is in the same building, led by a consultant radiologist.
  • Easy to get to. Free on-site parking on Richmond Road, 5 minutes from Kingston station, open until 8pm Monday to Thursday and on Saturday mornings.

Physiotherapy prices

Physiotherapy
Physiotherapy initial assessment60 minutes, assessment and first treatment£92
Physiotherapy follow-up30 minutes£70
Physiotherapy follow-up60 minutes£130

Pay per session, no packages to buy up front. We work with Aviva, AXA, Bupa, Bupa Global, Health Shield, Healix, WPA. See all prices.

Your physiotherapists

Liam Goode, Clinic Lead, Physiotherapist

Liam Goode

Clinic Lead, Physiotherapist

Liam leads the clinical team. He works with people from all walks of life, from those who simply work hard to keen sports people and elite athletes, and specialises in getting to the cause of stubborn pain.

Sophie James, Physiotherapist

Sophie James

Physiotherapist

Sophie plays rugby herself and is part of the medical team at Chobham Rugby Club, diagnosing and treating sports injuries and building rehab plans that get players back to full fitness.

Meet the whole team

Physiotherapy questions

How many physio sessions will I need?

It depends on the problem and how long you have had it. Many people notice a difference in the first one to three sessions. Longer-standing or more complex problems usually need a few weeks of treatment and a home exercise plan. Your physio will give you an honest estimate at your first appointment.

Do I need a GP referral?

No. You can book physiotherapy directly. If you are claiming on health insurance, check whether your insurer needs a GP referral first.

Is physio covered by my health insurance?

Usually, yes. We work with Aviva, AXA, Bupa, Bupa Global, Health Shield, Healix, WPA. Bring your policy and authorisation numbers to your first appointment.

What should I wear?

Loose, comfortable clothing that lets you move freely and lets us see the area being treated. Shorts for knee, hip or ankle problems, and a vest top for shoulder or neck problems.

What if I need a scan?

We have diagnostic ultrasound in the same building, so your physio can often arrange a scan quickly. A scan of one area is £130. If you need an MRI or X-ray, we can refer you.

Regulated by the Care Quality Commission Physiotherapists registered with the Health and Care Professions Council CSP Chartered physiotherapists Osteopath registered with the General Osteopathic Council
Insurance partners AvivaAXABupa and Bupa GlobalHealth ShieldHealixWPA Aviva · AXA · Bupa · Bupa Global · Health Shield · Healix · WPA
4.9 stars from 197 Google reviews

What our patients say

★★★★★
I’ve now had two sessions with Sophie, and she’s been fantastic. She’s friendly, professional, and immediately puts you at ease. She clearly knows what she’s doing, explains everything well, and takes the time to understand your concerns. I always leave feeling confident in the treatment plan. Highly recommend!
S. Sia, August 2026

Review on Google

★★★★★
I can’t recommend Liam highly enough. From the very first appointment, he was very professional, knowledgeable, and genuinely committed to helping me recover. He took the time to explain my condition, and help to build back confidence after my injury. Thank you!!!
Emese T., June 2026

Review on Google

★★★★★
Fixed a session at short notice as my lower back was in spasm and walking very painful. Was seen same day by Sophie from Devon, and after this appointment and just one follow-up session, all was fixed, with a new exercise regime to prevent recurrence. Friendly and practical advice - and refreshingly, no attempt to upsell beyond what was really needed therapeutically.
Stephen P., June 2026

Review on Google

Also rated 5.0 from 145 reviews on I Want Great Care.

Read all our Google reviewsLeave a review

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